Epic T-Mobile Failure

Ya’ll remember the kick arse sidekick phone from T-Mobile? Well anyone who still has one had a bad week last week. All of the Data on the phone is synced with a SAN in a T-Mobile datacenter. The Hitachi SAN has backups, only the backs are on the SAN. Last week Danger ( now Microsoft ) had their out sourced management company upgrade the firmware on the SAN. The firmware upgrade killed the SAN and all of the backups.  The dead SAN replicated out to all of the phones. So anyone with a Sidekick now starts over with pictures, contacts.. ETC..

Behold the dangers of all data and backups on the same SAN

http://www.macworld.com/article/143243/2009/10/sidekick_dead.html?lsrc=rss_main

For all of the trouble SideKick users get a month of a free data ( worth about 20$ ) – YEAH T-Mobile

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